Methods
- Input
- Analyses of negative case studies
- Drawing comparisons between the German and the foreign culture
- Case studies from relevant business situations
- Practical tips from native speakers of the target country
Duration
2 days
Target group
Employees and managers from sales and service who come into more extensive contact with people from a particular cultural background.
Previous knowledge
"Intercultural Competence" Foundational seminar
Seminar contents
- Business etiquette in your respective region
- Target-oriented interaction with national employees, colleagues and teams
- Communication styles (model: high and low context)
- Working and management styles in the respective cultures
- Know-how, “Do’s" and “Dont’s" for dealing with national customers and business partners
- Intercultural presentations, lectures and negotiation skills and meetings
- International project work/management on-site
- Conflict management and prevention in the target region
English 
German