Methods

  • Input
  • Analyses of negative case studies.
  • Drawing comparisons between the German and the foreign culture
  • Case studies from relevant business situations
  • Practical tips from native speakers of the target country

Duration

2 days

Target group

Employees who are sent to a foreign culture for a longer period of time.

Previous knowledge

"Intercultural Competence" Foundational seminar

Seminar contents

  • Important background information about the respective country (history, political situation, religious characteristics, moral values).
  • Business etiquette in the respective country
  • Target-oriented concrete interaction with domestic employees, colleagues and teams
  • Verbal and non-verbal communication (typical stumbling blocks)
  • Hierarchy formation & dealing with hierarchical structures
  • Dealing with feedback & criticism in the respective culture
  • Timing - dealing with time (monochronic and polychronic)
  • Know-how, “Do’s" and “Dont’s" for dealing with international clients, business partners and colleagues
  • Project work/management on-site
  • Conflict management and prevention in the respective culture
  • Dealing with culture shock

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