Methods
- Input
- Analyses of negative case studies.
- Drawing comparisons between the German and the foreign culture
- Case studies from relevant business situations
- Practical tips from native speakers of the target country
Duration
2 days
Target group
Employees who are sent to a foreign culture for a longer period of time.
Previous knowledge
"Intercultural Competence" Foundational seminar
Seminar contents
- Important background information about the respective country (history, political situation, religious characteristics, moral values).
- Business etiquette in the respective country
- Target-oriented concrete interaction with domestic employees, colleagues and teams
- Verbal and non-verbal communication (typical stumbling blocks)
- Hierarchy formation & dealing with hierarchical structures
- Dealing with feedback & criticism in the respective culture
- Timing - dealing with time (monochronic and polychronic)
- Know-how, “Do’s" and “Dont’s" for dealing with international clients, business partners and colleagues
- Project work/management on-site
- Conflict management and prevention in the respective culture
- Dealing with culture shock