Methods

  • Interactive presentation
  • Individual exercises, group exercises
  • Role plays
  • Video recording with feedback

Duration

2 days

Seminar contents

  • What is communication? How does communication succeed?
  • Communication models
  • Basic rules of communication
  • Communication and impact through authentic body language
  • Motivation through communication
  • Communication in a team
  • Modern forms of written communication
  • Rules of communication
  • Type-oriented communication